Shipping policy
Last Updated: January 30, 2025
Welcome to 1Stylish Nest! We want to ensure a smooth and transparent shipping experience for our customers. Please read this policy carefully to understand how we handle shipping, delivery, and any related concerns.
1. Order Processing Time
- Order Confirmation: After your purchase is completed, you will receive an order confirmation email at the address you provided during checkout.
- Processing Duration: Please allow 1-3 business days for order processing and packaging. Orders placed on weekends or holidays will be processed starting the next business day.
2. Shipping Rates & Delivery Estimates
- Shipping Methods: We offer standard and expedited shipping options at checkout. Available carriers may include USPS, UPS, FedEx, or DHL, depending on your location and product size.
- Shipping Costs: Shipping costs are calculated at checkout based on the total weight, dimensions, and destination of your order.
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Delivery Times (Domestic U.S.):
- Standard Shipping: Estimated 3-7 business days after order processing.
- Expedited Shipping: Estimated 1-3 business days after order processing.
Note: These delivery times are estimates and can vary due to weather, carrier delays, or other unforeseen factors.
3. Free Shipping (If Applicable)
If we offer a free shipping promotion (e.g., for orders over a certain amount), it will be clearly indicated at checkout. Free shipping typically applies to standard shipping within the contiguous United States only.
4. Order Tracking
- Tracking Details: Once your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number on the carrier’s website to monitor your shipment’s progress.
- Lost or Delayed Shipments: If your tracking information shows a delivered status, but you have not received your package, please contact the carrier directly. You may also reach out to us at support@1stylishnest.com or call 1-888-908-NEST(6378) for assistance.
5. Incorrect Shipping Information
- Address Accuracy: Please ensure all shipping information is correct at the time of purchase. We are not responsible for orders shipped to an incorrect or invalid address provided by the customer.
- Order Corrections: If you notice an error in your shipping address, please contact us immediately at support@1stylishnest.com. We will do our best to update your order, but we cannot guarantee changes if the package has already been shipped.
7. Shipping Delays
- Carrier Delays: We are not responsible for delivery delays due to unforeseen circumstances such as natural disasters, strikes, or peak holiday seasons.
- Weather Conditions: Inclement weather can also lead to delays. Please track your package for the most up-to-date information.
8. Damaged or Missing Items
- Inspection Upon Delivery: We recommend inspecting your order upon arrival. If any items are damaged, defective, or missing, please contact us within 48 hours of delivery.
- Documentation: Provide clear photos of the damage (if applicable) and your order number so we can address the issue promptly.
9. Cancellation & Changes
- Order Cancellations: If you need to cancel or modify an order, email us at support@1stylishnest.com as soon as possible. We’ll make every effort to accommodate your request, but please note that we cannot guarantee cancellations once an order has been processed.
- Refused Shipments: If you refuse a shipment without prior arrangement, any related return shipping costs may be deducted from your refund.
10. Contact Us
If you have any questions or concerns about shipping or your order, please reach out:
- Phone: 1-888-908-NEST(6378)
- Email: support@1stylishnest.com
Our customer service team is available to assist you Monday through Friday during normal business hours.
Thank You for Shopping at 1Stylish Nest
We appreciate your support and strive to offer an exceptional shopping experience. If you have any feedback about our shipping process or suggestions for improvement, feel free to let us know.